A More Personal Way to Travel
At Custom Travel Professionals, we believe the best travel experiences begin long before you pack your bags. They begin with a conversation.
Founded in 2011, Custom Travel Professionals is a boutique travel agency dedicated to creating personalized journeys for travelers who appreciate exceptional experiences, professional guidance, and attention to detail.
We know that every traveler has different priorities. For some, it's finding a beautiful resort with exceptional service. For others, it's discovering hidden corners of Europe, experiencing a destination through its food and culture, or bringing family together for a once-in-a-lifetime adventure.
Our role is to understand what matters most to you and help create a journey that reflects it.
We combine personalized service with trusted industry relationships, destination knowledge, and access to a global network of travel partners.
As an affiliate of Signature Travel Network, we have access to preferred travel partners, exclusive amenities, and resources that help us create exceptional experiences for our clients.
But what truly sets us apart is the relationship we build with you.
We want to be the travel professionals you turn to not just for your next vacation, but for the journeys you'll take for years to come.
Real Relationships. Thoughtful Planning. Extraordinary Experiences
For me, travel has always been about more than visiting beautiful places. It's about the experiences we have, the people we meet, and the memories we carry home.
When I founded Custom Travel Professionals, I wanted to create an agency where clients felt known, valued, and genuinely cared for.
I believe that great travel planning requires listening, understanding, and knowing when the smallest detail can make the biggest difference.
Whether you're planning a luxury escape, exploring somewhere new, or celebrating an important milestone, I want you to feel confident that your travel plans are in experienced hands.
My goal is simple: to help you travel beautifully, experience more, and enjoy every moment along the way.
I look forward to helping you discover where the world will take you next.
Jill Hiers, CTA, ACC
Founder, Custom Travel Professionals
Meet Our Founder
our team
Hi, I'm Emily
Hi, I'm Sean
Hi, I'm Tessa
Hi, I'm Angie
Areas of Expertise: Disney destinations, all-inclusive travel, and family destinations
Connect with Emily
Areas of Expertise: Mexico, Caribbean, Bali, Groups, and Romance Travel
Connect with Sean
Areas of Expertise: Disney Destinations, Mexico, Caribbean, and Family Travel.
Connect with Tessa
Areas of Expertise: Domestic Travel including Alaska and Hawaii, Disney Destinations, Caribbean, Mexico and Costa Rica
Connect with Angie
Jill Hiers, CTA, ACC
Hi, I'm larissa
Hi, I'm kimberley
Hi, I'm Katie
Hi, I'm Jennifer E.
Areas of Expertise: disney destinations, Universal studios in Florida, alaskan cruises, and family all-inclusive resorts
Connect with larissa
Areas of Expertise: europe, River Cruising, all-inclusive travel, and family travel
Connect with kimberley
Areas of Expertise: Disney Destinations
Connect with Katie
Areas of Expertise: cruises, all-inclusive travel, costa rica, mexico, and the caribbean
Connect with Jennifer E.
Hi, I'm lyndsay
Hi, I'm Susan
Hi, I'm Deb
Areas of Expertise: disney destinations, Universal studios in Florida, alaskan cruises, and family all-inclusive resorts
Connect with lyndsay
Assistant to Jill Hiers and travel professional
Areas of Expertise: disney destinations, all-inclusive travel, and family travel
Connect with susan
Areas of Expertise: Luxury vacations, river cruising, custom itineraries
Connect with Deb
Hi, I'm Karrie
Hi, I'm Sandy
Areas of Expertise: Group Travel, cruises, and Family Travel
Connect with Karrie
Areas of Expertise: disney destinations and all-inclusive travel
Connect with Sandy
Digital Media
From the minute I asked Tessa for advice on where our family should plan to travel, she was there to help every step of the way. Tessa gave us tips and advice based on her experience with traveling with a family. Our trip was amazing and so was the care that Tessa took to make sure we had everything we needed.
- Jodi Lambert, Family Vacation in Punta Cana
I cannot say enough good things about Michelle!!! She just planned a trip for us to Jamaica. I have traveled all over the world and this was one of the best trips I have ever been on and its all thanks to her. She made some excellent recommendations of hotels and places to eat. We love working with her. She really made us feel like we were special. I cannot wait for the next one!!!!
- Joe DePalma, Family Vacation in Jamaica
Michele was referred to us from another client of hers, and she is the BEST! She was so knowledgeable and gave great advice to make sure our covid honeymoon was still spectacular. She was so attentive to detail, listened to what we wanted, was super responsive and got us out of a hurricanes path and back home within 24 hours when no one else around us could get plane seats. She always advocated for us and helped us be able to relax and not worry about anything except enjoying our honeymoon! We will always go to her for our travel needs now! (And I am a type A planner, so that’s saying everything!) thank you Michele for first class service!! You’re amazing!
