The travel industry is saturated by MLMs, hobbyist advisors, and massive host agencies run by administrators who have never booked a trip. You’ve worked too hard to continue to settle for an environment that doesn’t match your personal and professional standards.

Custom Travel Professionals was built to provide this community for experienced advisors who want to grow in an environment characterized by integrity, transparency, and true partnership.
If you’re ready to ditch outdated host models for radical transparency, direct mentorship from an active top-producing advisor, and the support infrastructure to help you scale with confidence, Custom Travel Professionals is ready to meet you.

Build a business you can be proud of, with the support you deserve

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Integrity is the foundation.
Radical transparency is the norm.
Your success is personal.

Advisors deserve a safe, trustworthy environment where they are supported, respected, and empowered to build a sustainable business.

Too many talented advisors have been undervalued, unsupported, or misled by agencies that don’t operate with transparency.
We decided to build the opposite, a place where:

  • You always know exactly where your commissions stand, and have secondary verification to ensure payment is on time and in full
  • You can lean on a leader who is a successful seller of travel for the real mentorship you need to grow
  • You collaborate with other high-performing advisors in an environment free from internal competition
  • You receive pre-built workflows, tools, and guidance proven to drive growth
  • Your business is respected, protected, and celebrated

The travel industry is full of broken promises: withheld commissions, inaccessible leadership, hobbyists diluting the profession, and host agencies where you’re one of thousands.
Custom Travel Professionals exists to change that because we have experienced the alternative. Founded out of necessity by an advisor escaping a predatory host agency, Custom Travel Professionals has operated for 15 years with integrity at the core of our business model.
Everything we do and everything we have built stems from one foundational belief:

what makes Custom Travel Professionals different?

1.

Real partnership from an active seller of travel
All of our advisors have direct access to owner and industry veteran Jill Hiers, a 20+ year industry veteran who serves as a mentor, strategist, and advocate for each advisor. Experience true support from someone who understands and lives your day-to-day experience as an active seller of travel, not a back-office administrator or someone has never sold a trip.

2.

Radical transparency worthy of your trust
Custom Travel Professionals was founded after Jill experienced the devastating consequences of not knowing what was going on behind the scenes at her former host agency.
At Custom Travel Professionals, there are no black boxes. You see every commission, every policy, every license, every KPI. We conduct two-person commission reviews to ensure accuracy and protect your earnings. Your business data is yours, and we empower you to use it with best-in-class reporting accessible at your fingertips.

3.

Market exclusivity to foster true collaboration, not internal competition
Unlike any other agency, Custom Travel Professionals only allows one advisor per market. This means that you are the only Custom Travel Professionals voice in your community,
creating a culture in which everyone is free to share best practices and resources without fear of internal competition.

4.

Selective, high-performing community
We are boutique and selective, for good reason. We do not except new advisors and hobbyists. Every advisor on our team is experienced, ambitious, collaborative, and committed to scaling their businesses. Learn from other top performers, in a community curated to drive seasoned advisor success.

5.

Signature Travel Network benefits
Custom Travel Professionals is a member of Signature Travel Network, one of the most elite, selective consortia in the travel industry. Unlock world-class tools, buying power, education, FAM opportunities, and industry-leading marketing, backed by a boutique agency that ensures you can truly maximize them.

6.

Access and advocacy you can feel
If you’re treated unfairly, you can expect the full support of a well-respected, well-networked owner behind you. Jill has a track record of stepping in and having tough conversations (with suppliers, systems leaders, and clients) to ensure you are supported at every step. Standing up for advisors is in our DNA, and our boutique community means that you can access owner support at any moment – instead of waiting behind thousands of other advisors in a support queue.
We also provide direct access to BDMs and encourage you to build your own relationships with them to better serve your clients and scale your business.

7.

Proven systems and workflows
Access the industry gold standard for CRM systems, with pre-built workflows, templates, and reporting dashboards that empower you to streamline operations and scale sustainability.

What our agents say...

Is Custom Travel Professionals the right fit for you? 

Custom Travel Professionals could be a great fit if you’re: 

Our community is selective and intentional. We bring on only seasoned advisors who share our community values, so that we can offer the support and resources that we believe every successful advisor deserves. 

  • An established advisor ready to accelerate into the next tier of growth
  • A self-starter who thrives on collaboration and coaching
  • A lifelong learner who never settles and always looks for opportunities to improve, despite a strong foundation
  • Hungry to grow – and ready to stop doing it on your own
  • Someone who values transparency
  • Tired of being 1 in 5,000 advisors at a mega-host
  • Craving access that large hosts can’t offer, including direct access to BDMs, “owner-level” privileges, FAMs, community, and Signature resources
  • Someone who thrives on collaboration and is looking for a community of other successful advisors to build with, instead of hobbyists and perks-seekers
  • Looking for an elite consortium with superior advisor and client privileges, education, and marketing resources

We may not be a strong match if you’re: 

  • Looking for a side hustle
  • Pursuing travel to receive personal perks or benefits
  • A seller of multiple MLM products
  • Not interested in scaling your business
  • Someone who thrives on internal competition
  • A California or state of Washington resident (for regulatory reasons)